Effective Date: October 6, 2025

Sweeter than Honey Cotton Candy Co. ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, process, store, and share personal information provided through our website, sweeterthanhoneyevents.com, in connection with our mobile cotton candy cart services for events such as weddings, parties, and corporate gatherings. By using our website or services, you agree to the practices described in this policy. Please read it carefully.

We collect personal information to provide quotes, process bookings, and enhance your experience with our cotton candy cart services. The types of information we collect include:

• Information You Provide Directly:
  Through our website’s submission form for event quotes, we collect:
  • Full name
  • Address
  • Phone number
  • Email address
  • Message or additional details about your event
  • Opt-in preference for receiving emails and marketing communications
• Automatically Collected Information:
  When you visit our website, we may collect:
  • Technical data such as IP address, browser type, operating system, and device information.
  • Usage data, including pages visited, time spent on the site, and referral sources, collected via cookies or similar tracking technologies (see Section 5 for details).
• Other Sources:
  We may receive information from third-party platforms (e.g., payment processors) when you book our services or from public sources (e.g., social media) if you interact with us there.

We collect personal information through:

• Submission Form: When you complete the quote request form on our website, you provide personal details to help us tailor our services to your event.
• Opt-In for Marketing: During the quote request process, you may opt in to receive promotional emails or marketing materials by checking the designated box. You can opt out at any time (see Section 8).
• Website Interactions: We use cookies and analytics tools to gather technical and usage data to improve our website and services.
• Direct Communication: Information provided via email, phone, or other direct contact with our team.

We process your personal information for the following purposes:

• Service Delivery: To provide quotes, confirm bookings, coordinate event logistics, and deliver our cotton candy cart services.
• Communication: To respond to inquiries, send booking confirmations, or provide updates about your event.
• Marketing (if opted in): To send promotional emails about special offers, new flavors, or upcoming events. You may opt out at any time via the unsubscribe link in our emails.
• Website Improvement: To analyze website usage and enhance user experience through aggregated, anonymized data.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

Your information is processed securely and only for the purposes for which it was collected, unless you provide further consent.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors (e.g., payment processors, email marketing platforms, or website hosting services) who assist in delivering our services. These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Obligations: If required by law, regulation, or legal process (e.g., court orders, subpoenas), we may disclose your information to authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of Sweeter than Honey Cotton Candy Co., your information may be transferred as part of the business assets, with notice to you where required by law.

Our website uses cookies and similar technologies to enhance functionality and analyze performance. These may include:

• Essential Cookies: Necessary for website operation (e.g., navigation, form submissions).
• Analytics Cookies: To collect anonymized data on how visitors use our site, helping us improve content and functionality.
  You can manage cookie preferences through your browser settings, but disabling essential cookies may affect website functionality. For more details, please contact us.

We store your personal information securely using industry-standard measures, such as encryption and secure servers, to protect against unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request deletion of your information, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in any email or contacting us directly.
  To exercise these rights, contact us using the details in Section 10. We will respond within the timeframe required by applicable law (typically 30 days).

When submitting a quote request, you may opt in to receive marketing emails by checking the designated box in the form. If you opt in, we may send you promotional content about our services, special offers, or new flavors. You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email.
• Contacting us directly at sweeterthanhoneyccc@gmail.com
  Opting out of marketing communications will not affect our ability to send transactional emails related to your booking or quote.

Our website may contain links to third-party websites (e.g., payment processors or social media platforms). We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: sweeterthanhoneyccc@gmail.com 
• Phone: (479) 270-3624
• Business Hours: Monday–Friday, 9:00 AM–5:00 PM CDT

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. If significant changes are made, we will notify you via email (if applicable) or a prominent notice on our website. Please review this policy periodically.

Sweeter than Honey Cotton Candy Co. strives to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents. If you have specific rights under these or other laws, please contact us to exercise them.

Note: This Privacy Policy is provided for informational purposes. You are solely responsible for ensuring its compliance with applicable laws and regulations.